Ideas To Improve Restaurant Traffic

By Jose L Riesco

Sometimes factors like the economy, area competition, location, and time of year can impact a restaurant's business. That's why restaurant owners have to be constantly aware of restaurant traffic in order to ensure the success of their business. It's typical for restaurants to be busy during peak eating times, but for those challenging off times, it's best to turn to creative marketing solutions, such as promotions and specials.

Improving restaurant traffic involves a marketing analysis to determine what would bring diners to your restaurant. For example, if you want to increase business during weekday lunch hours, determine the needs of business customers in your area. Evaluate current lunch options in your surrounding area, check out what your competition offers and think of ways you can bring your restaurant's uniqueness to fill a void that others aren't providing.

When developing a marketing plan for your restaurant, a section of it should address restaurant traffic. The plan of action should be based on a comprehensive review of the location, competition and customer demographics. This will be your guide to implementing measures to increase business during off peak times. Be sure to review your marketing plan often and be flexible to change it based on results.

There are several promotional measures that can be implemented to bring in more restaurant traffic. Promotional flyers distributed within a 15-mile radius of your establishment can boost business if they offer an incentive, such as a percentage off the bill or a reduced price offer. During off times, consider offering an early bird special and get the word out through your website, emails, publications geared towards your targeted market and promotional flyers.

Research shows that a growing number of people use the Internet when looking for a restaurant. With that in mind, make certain your business has a solid online presence. Along with a website and email, expand your visibility by using social media networks and Twitter. Twitter can enhance restaurant traffic within minutes because you can send a real time message about promotions and specials currently taking place.

Restaurant traffic can be enhanced through smart advertising strategies. Consider direct mail and coupons as long as they are trackable and targeted to your market or demographic.

Enhancing restaurant traffic doesn't have to be an expensive endeavor. For instance, you can start a customer loyalty program. Or you can get better value from your website by capturing customers' emails. That way you can email them about specials, promotions and upcoming events. Another free business booster is partnering with a business and establishing a customer referral program.

Generating restaurant traffic can be done by enhancing customer conveniences, such as offering take out, an express service with pickup at the door and delivery. These services don't directly put customers in the seats, but they indirectly get the word out about your restaurant. In time, word of mouth will bring more patrons in to dine in the restaurant. In many instances, people who take out and are pleased with the quality of food and service eventually dine in the restaurant.

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