The continuous mission for every restaurant owner, even successful ones, is to increase restaurant sales. With so many dining establishments vying for a customers business, effective marketing measures are key ingredients for attracting customer attention, establishing your restaurants identity and enhancing customer loyalty.
Word of mouth is the most cost efficient way to increase restaurant sales. If you present a wonderful dining experience, patrons will naturally refer your restaurant to others. But word of mouth works both ways. Bad reviews often travel faster than positive ones. Thats why its essential to be consistent in providing excellent customer service, quality food and an inviting atmosphere.
While chain restaurants rely on a corporate formula to increase restaurant sales, independent restaurateurs can be more flexible, giving them a greater advantage. One important strategy is getting to know your customers. There is a reason why clubs, theater groups, business people, or friends who get together weekly only dine at one particular restaurant. Its because the owner greets them by name, knows their dining preferences and is aware of things going on in their lives. These restaurants have created a trusting, family environment that builds customer retention.
Rewarding repeat customers is a great sales tactic. When you see that the client often returns and brings associates to your restaurant or refers people, provide them with a free appetizer, a nice bottle of wine to accompany the meal, or an additional gift certificate. This motivation will go a long way to bring even more business to the restaurant.
The restaurant staff is an important part of an owner's initiative to increase restaurant sales. Up-selling is an important part of the job, in addition to providing great service. Rather than just asking what they might want to eat or drink, the staff member should mention personal recommendations and house specialties. He or she should also promote higher-priced dishes with enticing reasons to accompany!
A comprehensive advertising and marketing plan is essential in growing and maintaining a profitable restaurant business. Your advertising needs to set your restaurant apart from others and pique a persons interest to try it. Your marketing efforts should be both in-house with promotions and in the community. Have a presence at community events within your service area, network with business and trade groups, or get involved with a charity that is of interest to you. The more visibility you can give your restaurant, the greater your market reach.
When it comes to increasing restaurant sales, the Internet must be an integral part of your marketing efforts. You cannot expect to increase profitability without it. The website should be interactive, allowing for reservations and for people to get directions. Turn to social media sites, like Twitter, Facebook and LinkedIn, as these are becoming increasingly more relevant.
Incentives take on many forms, but all have shown to increase restaurant sales. Some examples of common incentives are discounts, coupons, punch cards, customer loyalty programs, business card drawings, promotions and special events. You might want to try a combination of incentives to enhance business.
Word of mouth is the most cost efficient way to increase restaurant sales. If you present a wonderful dining experience, patrons will naturally refer your restaurant to others. But word of mouth works both ways. Bad reviews often travel faster than positive ones. Thats why its essential to be consistent in providing excellent customer service, quality food and an inviting atmosphere.
While chain restaurants rely on a corporate formula to increase restaurant sales, independent restaurateurs can be more flexible, giving them a greater advantage. One important strategy is getting to know your customers. There is a reason why clubs, theater groups, business people, or friends who get together weekly only dine at one particular restaurant. Its because the owner greets them by name, knows their dining preferences and is aware of things going on in their lives. These restaurants have created a trusting, family environment that builds customer retention.
Rewarding repeat customers is a great sales tactic. When you see that the client often returns and brings associates to your restaurant or refers people, provide them with a free appetizer, a nice bottle of wine to accompany the meal, or an additional gift certificate. This motivation will go a long way to bring even more business to the restaurant.
The restaurant staff is an important part of an owner's initiative to increase restaurant sales. Up-selling is an important part of the job, in addition to providing great service. Rather than just asking what they might want to eat or drink, the staff member should mention personal recommendations and house specialties. He or she should also promote higher-priced dishes with enticing reasons to accompany!
A comprehensive advertising and marketing plan is essential in growing and maintaining a profitable restaurant business. Your advertising needs to set your restaurant apart from others and pique a persons interest to try it. Your marketing efforts should be both in-house with promotions and in the community. Have a presence at community events within your service area, network with business and trade groups, or get involved with a charity that is of interest to you. The more visibility you can give your restaurant, the greater your market reach.
When it comes to increasing restaurant sales, the Internet must be an integral part of your marketing efforts. You cannot expect to increase profitability without it. The website should be interactive, allowing for reservations and for people to get directions. Turn to social media sites, like Twitter, Facebook and LinkedIn, as these are becoming increasingly more relevant.
Incentives take on many forms, but all have shown to increase restaurant sales. Some examples of common incentives are discounts, coupons, punch cards, customer loyalty programs, business card drawings, promotions and special events. You might want to try a combination of incentives to enhance business.
About the Author:
Jose L Riesco brought top proven marketing practices to the restaurant industry, making a unique contribution to this business by creating a unique client-focused Strategy. You can find more by visiting his web site: Restaurant Marketing Strategies
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